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CustomChoice
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CustomChoice
Long Distance

CustomChoice
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CustomChoice
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CustomChoice
Requirements

Bundle Requirements

  • CustomChoice Value Packages (CCVP) are reserved for residential customers only.
  • Bundle Services are not available to customers who are or become toll restricted.
  • Customers must have RTTI as their long distance
  • These bundles may not be combined with any other residence local or toll calling plan offering.
  • Customer may terminate enrollment in this plan at any time upon notice to the company. Note: DSL commitment terms will still apply.
  • Long distance portion of package applicable within United States. National long distance plans will be billed accordingly.
  • For the 250-minute package, long distance minutes exceeding package minutes will be billed at the standard 8 cents per minute for 1+ dialed domestic calls. All 1+ calls in the 10-cent plan will be billed at 10 cents/minute. Both are billed in 30-second increments.
  • No credit will be given to “0” billed calls within the bundled plan that are denied by the customer.
  • All expanded local calls from the customer’s exchange will be subtracted from the 250 minutes included in the 250-minute package if dialed 1+. Otherwise, these calls will be rated 6 cents (off peak) and 8 cents (peak).
  • Bundle services are not intended for data or facsimile transmission.
  • Bundle services are intended for RTMC customers only.
  • Bundle services does not include 900, 986, 555, and 700 numbers and those will be billed separately to full retail rate.
  • Customers must use Internet services provided by RTMC to receive bundle services.
  • Bundles do not include applicable taxes and fees. However, the subscriber line charge (FCC Access Charge) is already included in the package price.
  • Long distance minutes do not include Directory Assistance, Calling Card, or Operator Services.
  • Credit restrictions apply. Deposits may be required based on credit rating.
  • Must retain all elements of bundle to qualify for special packages.
  • Availability, rates, and conditions are subject to change.
  • If packaged services are dropped, package savings as advertised no longer apply.
  • Basic local telephone service may not be disconnected for failure to pay non-regulated services. Failure to pay non-regulated services will result in disconnection of such services.
  • Certain restrictions and service requirements apply to obtain discounts.
  • Some features require additional equipment.
  • Caller ID blocking is available, therefore some names and numbers may not be displayed. Names are displayed from company records.
  • A 30-day waiting period is required before Inside Wire Maintenance becomes effective.

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For more information, please call our
Customer Care Center at 336-622-7900,
or e-mail us at csrep@rtelco.net.