Frequently Asked Questions

Will I have a local number?
Can I keep my current cell phone number?
I have a cell phone already, may I use it instead of buying a new phone?
Is there an activation fee?
What is the coverage for Randolph Wireless?
When will my bill be due?

Will I have a local number?

Yes, Randolph Wireless uses a variety of numbers which are local numbers for most Randolph Telephone customers. Just let us know what area you want a local number for. Special requests may take several business days to fulfill.

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Can I keep my current cell phone number?

Yes, Randolph Wireless will gladly allow you to keep your current cell phone number. Just bring in your present cellular phone bill, and we will take the steps to port your number.

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I have a cell phone already, may I use it instead of buying a new phone?

Possibly. It must be GPS-compatible and use CDMA technology. All Randolph Wireless phones are GPS-enabled. Just bring in your phone, and we will gladly qualify the phone.

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Is there an activation fee?

Yes, $35 per phone number (or phone line).

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What is the coverage for Randolph Wireless?

Randolph Wireless has nationwide coverage where there is a CDMA wireless network.

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When will my bill be due?

There are two wireless plan/usage cycles:

• 7th - 6th: minutes reset on the 7th of each month
• 23rd - 22nd: minutes reset on the 23rd of each month

Note: Your 1st bill and plan minutes may be prorated depending on your date of activation.

Activation, equipment cost, and cost of any accessories are expected at time the account is opened. Monthly plan and usage charges will be billed monthly.

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